FAQ

When are you going to restock or get new products?

If you subscribe to JOpants emails, I'll email you as soon as I restock or have new products. 

 

What size should I get?

There are sizing charts in the photo gallery on each of the pant's pages, or you can click on the links here:

JerkinJams Black
JerkinJams Green/Blue
JerkinJams Red/Black 

All pants have an elastic waistband, so I have included the measurement of the waist fully expanded as well. If they are too loose there is a drawstring to tighten the waist more.  

JerkinJams have been prewashed so they shouldn't shrink much with subsequent washes. 

If you have any more questions about sizing, please don’t hesitate to email and ask. 

 

Where do you ship from?

Las Vegas, Nevada, USA

 

How long will it take to get my pants?

Once your order is completed, it can take anywhere from 1-3 business days for processing before being shipped. Then it’s however long your shipping time is, which depends on which shipping service you have chosen at checkout.

 

Do you ship discreetly?


The regular way we ship is in a black plastic bag with the JO logo on it. On the mailing label it says JOpants on the return address.

Inside the bag, the pants have an internal label that says JOpants. There will also be a packing slip letter with the product(s) you ordered on it. 

Most people don't associate the letters JO with jacking off, but if this is still not discreet enough for you, please write the word "discreet" in the special order instructions at the bottom of your shopping cart before checkout or just email us. We will make it completely discreet with no JO letters anywhere, except for the internal label on the pants.  


 Do you ship internationally?

Yes, as long as you are ok with paying for shipping and any tariffs/import fees.

We currently ship to: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States.

If your country is not included please email us and we’ll see if we can accommodate you.

 

Can I get a Return or exchange?

Yes, within 14 days, if the pants are unused, unwashed and still look brand new. Before you start jacking off in them, please try them on with underwear to ensure they fit. 

Also, if the pants are damaged or defective upon arrival, a return will be granted. However, every pair of pants is quality checked before being mailed off, so this should be rare occurrence.  

Once a return is initiated, I will send you a shipping label for you to mail your pants back with. Once I receive your pants and make sure they are acceptable, then your money will be refunded or I will ship you the item you are exchanging them for.